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97 UX Things
The first two seasons of the 97 UX Things podcast has interviews with authors of the book 97 Things Every UX Practitioner Should Know, who discuss their chapters, career trajectories, and give advice for anyone working in user experience. In season three, book authors, the podcast host, and guests from outside the book provide practical UX tips for listeners. The 97 UX Things podcast is hosted by Dan Berlin, editor of the book 97 Things Every UX Practitioner Should Know, and founder of Watch City Research, a UX research consultancy based outside of Boston, MA.
Episodes
46 episodes
Notes on Taking Notes
Taking notes while moderating user interviews is an important and underrated skill for UX researchers. This episode provides tips on taking great notes during UX research.
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Season 3
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Episode 14
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9:36
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Observed Behavior is the Gold Standard (feat. Kaaren Hanson)
Kaaren Hanson, PhD discusses her book chapter "Observed Behavior is the Gold Standard" and offers insight on effectively building UX teams.
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Season 3
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Episode 13
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16:42
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Ask Participants to Tell You What You Don't Know to Ask (feat. Amanda Rotondo)
Amanda Rotondo, PhD discusses her book chapter "Ask Participants to Tell You What You Don't Know to Ask" and provides some insight about building team empathy in a remote world.
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Season 3
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Episode 12
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15:38
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Have a Well-Rounded UX Research Toolkit to Maximize Insights
Dan Berlin discusses the pitfalls of relying too much on unmoderated usability studies and missing out on deeper insights.
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Season 3
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Episode 11
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9:17
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Follow These Principles of Gestalt for Better UX Designs (feat. Erin Malone)
Erin Malone discusses her book chapter "Follow These Principles of Gestalt for Better UX Designs."
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Season 3
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Episode 10
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18:54
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Designing for Behavior Change (feat. Amy Bucher)
Amy Bucher, PhD, discusses her book Engaged: Designing for Behavior Change, and provides practical tips to UXers who want to incorporate these methods into their work.
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Season 3
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Episode 9
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17:20
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Designing and Content Strategizing for Trust (feat. Margot Bloomstein)
Margot Bloomstein, author of the 2012 book Content Strategy at Work: Real-world Stories to Strengthen Every Interactive Project, and her 2021 book Trustworthy: How the Smartest Brands Beat Cynicism and Bridge the Trust Gap, discusses how we can...
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Season 3
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Episode 8
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23:28
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Don't Underestimate the Power of Coworkers as Usability Participants (feat. Daniel Diener)
Daniel Diener discusses his book chapter "Don't Underestimate the Power of Coworkers as Usability Participants."
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Season 3
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Episode 7
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23:35
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Stuck? Diagrams Help (feat. Abby Covert)
Abby Covert discusses her book Stuck? Diagrams Help.
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Season 3
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Episode 6
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27:03
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The Right Screener Sets Up Your Recruit and Research for Success (feat. Katelyn Thompson)
Katelyn Thompson discusses her chapter "The Right Screener Sets Up Your Recruit and Research for Success."
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Season 3
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Episode 5
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25:19
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Taking a Systems Thinking Approach to UX (feat. Jen Briselli)
Jen Briselli, our first guest from outside the book, discusses how to bring systems thinking to UX.
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Season 3
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Episode 4
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24:55
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Design Thinking Workshops Will Change Your Process (feat. Theo Johnson)
Theo Johnson discusses his book chapter, "Design Thinking Workshops Will Change Your Process."
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Season 3
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Episode 3
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26:20
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The Participant's Well-Being is Your Responsibility (feat. Danielle Cooley)
Danielle Cooley discusses her chapter "The Participant's Well-Being is Your Responsibility."
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Season 3
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Episode 2
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21:49
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Leverage Your "Psychologist Voice" for Effective UX Research Moderation
Dan Berlin, editor of the book 97 Things Every UX Practitioner Should Know, and host of this podcast, kicks off season three of the 97 UX Things podcast with a discussion of his book chapter "Leverage Your 'Psychologist Voice' for Effective UX ...
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Season 3
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Episode 1
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15:44
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Tell the User's Story via Effective Research Reports (feat. Susan Mercer)
Susan Mercer gives tips on producing effective research reports that address business goals
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Season 2
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Episode 9
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22:59
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Work Together to Create Inclusive Products (feat. Al Lopez)
Al Lopez discusses their chapter Work Together to Create Include Products and provides tips on fostering a diverse work environment
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Season 2
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Episode 8
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24:15
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Embrace a Shared Cadence to Avoid Silos (feat. Christy Ennis-Kloote)
Christy Ennis-Kloote provides tips on how to keep large teams informed and collaborating efficiently.
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Season 2
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Episode 7
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25:53
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Frame the Opportunity Before Brainstorming the Solution (feat. Brian Sullivan)
Brian Sullivan provides pointers about not letting solutioning get in the way of brainstorming.
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Season 2
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Episode 6
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27:14
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Don't Perform a Competitive Analysis Before Ideating (feat. William Ntim)
William Ntim discusses how waiting to do a competitive analysis can improve your design ideation.
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Season 2
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Episode 5
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25:34
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Diverse Participant Recruiting is Essential to Authentic User Research (feat. Megan Campos)
Megan Campos provides practical tips for ensuring a diverse recruit during user research.
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Season 2
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Episode 4
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22:40
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Make Learning a Part of Your Design Process (feat. Michelle Morgan)
Michelle Morgan tells us how to make learning part of your design process.
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Season 2
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Episode 3
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28:13
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Thinking About the Future is Important for Any Design Process (feat. Liz Possee Corthell)
Liz Possee Corthell provides tips on incorporating futures thinking into your design process.
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Season 2
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Episode 2
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25:08
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Create a Design Portfolio That Gets Results (feat. Shanae Chapman)
Shanae Chapman provides best practices for building a UX portfolio
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Season 2
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Episode 1
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28:34
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